Shipping Policy

We aim to provide a clear and reliable delivery process for orders placed through our website.

Shipping times and options may vary according to destination, product availability, shipping method, and carrier conditions.

Processing Orders

Orders are generally prepared after payment has been confirmed.

Processing times may vary depending on inventory, order volume, holidays, promotional periods, and product-specific requirements.

Delivery Estimates

Estimated delivery times are provided as general guidance.

Actual delivery times may be affected by carrier operations, weather, customs procedures, transportation conditions, holidays, and other circumstances.

Unless expressly stated otherwise, delivery estimates are not guaranteed.

Shipping Options

Available delivery services depend on the destination and the items included in the order.

Available options and shipping charges will generally be displayed during checkout.

Shipping Costs

Where shipping fees apply, the applicable amount will normally be shown before payment is completed.

Additional charges may apply in certain destinations or circumstances.

Tracking

When tracking is available, tracking details may be provided after the order has shipped.

Tracking information may not appear immediately after shipment and can take time to update.

Address Accuracy

Please carefully review your shipping information before placing an order.

We are not responsible for delivery problems caused by inaccurate, incomplete, or outdated address information supplied by the customer.

Additional costs may apply when an order must be redirected or reshipped.

Shipping Delays

Delivery may be delayed due to circumstances including:

Carrier congestion
Severe weather
Public holidays
Customs inspections
Transportation disruptions
Seasonal demand
Incorrect delivery information
Events beyond reasonable control

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us with the order and tracking information.

Additional information may be requested so the shipment can be reviewed.

Damaged Packages

If a package arrives damaged, please retain the packaging and contact us promptly.

Photographs or other evidence may be requested when evaluating the issue.

International Deliveries

International shipments may be subject to customs requirements, import taxes, duties, brokerage fees, or other charges imposed by the destination country.

Where applicable, these costs are generally the responsibility of the recipient.